International Cultural Center


About Crossroads

Comprehensive Programming
The program is no longer accepting new clients. From 2014-2017, ICC Crossroads worked with Middle Eastern, South Asian, North/West/East African and Muslim American communities that had low to moderate incomes and were underserved in Montgomery County and the Greater Washington DC Metropolitan Area. The Crossroads team used a comprehensive, strengths-based approach to serve individuals and families impacted by trauma, chronic stress, acculturation challenges, social isolation, discrimination and/or financial hardship. ICC Crossroads provided clinical mental health counseling, case management and positive youth development programming, including mentoring and skill-building groups and workshops. Our work was conducted in partnership with community organizations, schools and county agencies to build strengths and resiliency among diverse youth and families.

Cultural Proficiency ICC Crossroads provided customized, culturally sensitive assistance to:
• Refugee families in need: We provided trauma-informed mental health counseling, case management and assisted clients in maneuvering resettlement processes in the United States.
• Muslim American youth from diverse backgrounds who faced complex challenges including discrimination, bullying, social isolation, etc. We provided counseling, mentoring, psychosocial group support and skill-building groups and workshops tailored to this population.
ICC Crossroads provided services in multiple languages including Farsi, Arabic, Urdu, and Bengali through our service staff or through in-person interpreters for clients that may not otherwise be able to access services.

ICC Crossroads staff can provide training for mental health providers, non-profit organizations on providing culturally competent care to refugees, immigrants and the Muslim American community.

Group Programming
In addition to direct services, ICC Crossroads hosted a number of youth groups. We hosted Courageous Conversations -- an intergenerational workshop conducted in partnership with the Asbury Community, which tackled issues of discrimination and resiliency. In total, the program brought together over 100 students, and elderly community members including civil rights activists, Holocaust survivors and a former prisoner of a Japanese-American internment camp. One youth participant noted, “This program helped me to be more thoughtful about the way I talk to others and respect their point of view or beliefs.” The program was awarded the 2017 Inter-generational Innovation Award by Generations United, featured in a Generations United report and also been featured in the NPR podcast, Interfaith Voices.

We also developed a unique peer gatekeeper program, the Global Citizen Forum (GCF) as an evidence-based youth leadership development program that utilizes an interdisciplinary curriculum developed by the International Cultural Center to provide youth with skills including cross-cultural communication, peer intervention, conflict resolution, advocacy, stress management and more. The Global Citizen Forum also covers topics of cyber civility including cyber bullying, cyber safety/online predators and cyber crises. This integrative curriculum empowers youth to better navigate the challenges they face in school and through their social networks.

ICC Crossroads Brochure

Recent Activities

On Friday October 6, 2017 WORDE Senior Fellow Nouf Bazaz presented at the 18th annual SCUP Conference, “Embracing Diversity: All Means All!” Speaking in two morning sessions, she discussed avenues to improve care for under-served populations, including the growing Muslim American community in Montgomery County, MD.  Her presentation highlighted statistics and anecdotes of how bullying and discrimination […]

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On September 24, ICC Crossroads co-hosted Courageous Conversations, an intergenerational, interracial & interfaith workshop tackling issues of bullying/discrimination at the Epworth United Methodist Church located at Gaithersburg, MD. WORDE Senior Fellow, Nouf Bazaz, moderated the event that brought together approximately 30 diverse youth and adults including Martin Luther King Jr.’s former associate, a holocaust survivor and other advocates representing […]

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On Sunday, October 1,  World Organization for Resource Development and Education and International Cultural Center in partnership with the Church of the Ascension, Gaithersburg and Kahilat Shalom, organized a coping and resiliency workshop for teens. The diverse group of students represented a generation that is all too familiar with mass shootings, terrorist attacks, refugee crises, natural disasters, xenophobia, bullying […]

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ICC Crossroads co-hosted its latest installment of Courageous Conversations, an intergenerational, interracial & interfaith workshop tackling issues of bullying/discrimination, on Tuesday, August 15th at Gaithersburg Youth Center in Gaithersburg, MD. WORDE Senior Fellow, Nouf Bazaz, moderated the event that brought together approximately 25 diverse youth and adults including a survivor of a Japanese-American internment camp, […]

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On Friday, August 4th at 6 pm, the ICC Crossroads program hosted an interactive Coping & Resiliency Workshop for teens. Participants shared their reactions, thoughts and feelings to recent events and discussed various ways to support themselves, their peers and the community. Participants were taught about the grief and fear cycle, how to practice coping […]

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After several successful years of programing and providing services to residents of Montgomery County, we are no longer accepting new clients or providing services. For life threatening emergencies, please dial 911. For non life-threatening emergencies, please contact the Montgomery County Crisis Center (240-777-4000).


  • Mental Health Counseling
  • Case Management (Referral and navigation of social services including employment assistance, education, health care, food resources, County services)
  • Youth Mentoring
  • Youth Groups and Workshops
  • Support Groups for Women
  • Trainings & Advocacy